Complete packets are cleared
Every form checked, every field read, every date verified. Cleared packets are waiting in your queue when you sit down — with the checks it passed listed, not hidden.
For airport badging & credentialing offices
Your badging inbox,
already sorted.
AkamaiForms reads every application packet the minute it lands in the Microsoft 365 mailbox you already run. Complete packets are cleared and waiting. Broken ones get a fix list — a correction letter drafted the same minute, naming exactly what's missing. Judgment calls are flagged for you.
Nothing is ever sent without a person approving it.
Built for TSA-regulated badging offices. No new portal — applicants keep emailing the mailbox they already know. Each month's invoice pays for itself inside six days of recovered time.
badging@your‑airport.gov
this morning
Review ready 4
K. NakamuraBadge application — 6 attachments7:42
R. DelacruzSIDA renewal7:58
M. TanakaNew hire packet — complete8:15
S. KahaleRenewal — all forms signed8:31
Fix list drafted 2
J. ReyesMissing signature, page 4 — letter in drafts7:49
A. SouzaLicense expired — letter in drafts8:22
For your judgment 1
L. KealohaʻaName differs across documents8:03
You know this inbox.
- The application with fourteen attachments — and the wrong form.
- The missing signature nobody notices until Thursday.
- The new hire who shows up to their appointment with an expired license, and has to come back.
Every one of those is another email, another week, another pushed start date. And the people sorting it out are your most experienced reviewers — spending the day re-reading attachments instead of making decisions.
We catalogued what airports themselves say bounces: the 12 errors behind rejected badge applications — every claim sourced to a published handbook.
One inbox among hundreds.
- 1.8M+
- aviation workers hold unescorted-access badges TSA estimate, published by the GAO, 2020
- Nearly 440
- federalized airports each run their own badging operation, as federal rule requires TSA · 49 CFR 1542.211
- 52,000+
- credential requests move through a single office — LAX — in one year National Safe Skies Alliance, PARAS 0057
Every badge at that scale begins the same way: a packet of paperwork, in an inbox, read by a person, minute by minute. That first read is the work AkamaiForms does.
AkamaiForms sits in front of that inbox.
It inspects every packet the moment it lands, and files it where it belongs. It doesn't review packets — it gets them ready for the person who does.
Broken packets get a fix list
A correction letter written the same minute, naming exactly what's missing or expired — waiting in your drafts folder, addressed and ready. You read it, you send it. The applicant fixes everything in one round instead of three.
Judgment calls stay yours
A name spelled two ways, a date that reads two ways — anything genuinely uncertain is flagged with both readings shown side by side. It is never guessed at.
Built like an instrument, not a black box.
- The paperwork stays in your custody.
- AkamaiForms reads the badging mailbox through access your own IT office grants in Microsoft 365 — access they can see, limit, and revoke at any time. It touches badging mail and nothing else. And every document it ever opens is written into the logbook, by name and date, so you can account for every piece of paperwork it has touched.
- Drafts, never sends.
- Correction letters wait in the drafts folder until a person reads and sends them. There is no setting that changes this. And if it ever reads something wrong, you see it in the draft — before the applicant does.
- A sealed logbook.
- Every packet's story — what was read, what was checked, what was decided, what it cost — is written to a tamper-evident logbook. Your auditors can verify it line by line. When someone asks why a packet was cleared in March, you don't reconstruct it from memory — you point to the line.
- It knows what it doesn't know.
- Unreadable handwriting and conflicting answers aren't smoothed over. They're flagged for a person, with the evidence attached. That's a feature, not a failure.
The arithmetic.
Your office already pays for this inspection. One packet, checked by hand:
18 minutes × $38 an hour = $11.40 a packet
Eighteen minutes is a careful first pass. Thirty-eight dollars is a loaded hourly cost for the person doing it — the federal wage survey puts median base pay for compliance officers at $37.70 an hour, before benefits (Bureau of Labor Statistics, May 2024). For a mid-size office that's roughly $27,360 a year of coordinator attention. AkamaiForms does the same inspection the minute each packet arrives — every packet, every time. If your minutes or your wage differ, put your own numbers in. The shape holds.
| Your office | Packets a year | Hours returned (at 18 min/packet) | Return on the fee | The month's invoice pays for itself in |
|---|---|---|---|---|
| Small office | ≈ 500 | 150 hrs | 5.3× | 5.7 days |
| Mid-size office | ≈ 2,400 | 720 hrs | 5.7× | 5.3 days |
| Large hub | ≈ 10,000 | 3,000 hrs | 7.3× | 4.2 days |
Seven hundred twenty hours is eighteen weeks of one reviewer's year — spent re-reading attachments instead of making decisions. Hours and returns follow from the equation above, at each tier's fee; the worksheet takes your numbers.
No number on this page was produced by hand. Every figure — the fee, the return, the payback days — is the output of a machine-checked calculation from stated inputs, carried as an exact fraction from the first step to the last. The full worksheet, every step, is available to any office that asks.
And some numbers you will not find here. There is no published national figure for how many badge applications arrive incomplete — so we do not quote one. Where the public record is silent, so are we.
Plain pricing.
A monthly fee with packets included; overage bills per packet. That's the whole list.
Starter
$89/month
- 50 packets included each month
- $2.00 per packet after that
- Works out to $2.14 a packet at 500 a year — against $11.40 by hand
- For the small office — around 500 packets a year
Standard
$399/month
- 250 packets included each month
- $1.60 per packet after that
- Works out to $2.00 a packet at 2,400 a year — against $11.40 by hand
- For the mid-size office — around 2,400 packets a year
Hub
$1,299/month
- 900 packets included each month
- $1.30 per packet after that
- Works out to $1.56 a packet at 10,000 a year — against $11.40 by hand
- For the large hub — around 10,000 packets a year
How we set the price.
Start from what the work costs by hand: $11.40 a packet. Cap the fee at one-fifth of that, so every dollar of fee returns at least five dollars of recovered time. Hold that cap in every tier — and on every packet past the allowance. Of the value this creates each year, about seven of every eight dollars stays with your office. We keep the eighth. We could price higher and your return would still clear five to one. We didn't.
Reading a mid-size office's packets for a year costs us about $96. You are not paying for the reading. You are paying for the checking against your rulebook, the letters, the sealed logbook, and a person who answers.
Packets past the allowance bill per packet — and each one still returns at least five dollars of time per dollar of fee. When your volume outgrows a tier, the arithmetic says so: past 205 packets a month, Standard costs less than Starter plus overage; from 813 a month, Hub costs less than Standard. We will tell you before your invoice does.
See a morning's inbox get sorted.
Four minutes, forty-one seconds — a morning's inbox, start to finish.
Ask for a live walkthroughWe're signing a small design-partner cohort.
A handful of badging offices, onboarded hands-on: your rule profile built with you, your first month run side by side with your current process, pricing locked. If your office wants first access, write to us — a coordinator or a director, either is the right person.
- Your first month runs beside your current process — you compare its calls to yours, packet by packet, before you lean on it.
- Switch it off and your inbox is exactly as it was. Nothing was migrated in, so there is nothing to unwind.
- Your note goes straight to our desk — a person replies within one business day. No list, no follow-up sequence.
Got it — your note is on its way.
A person replies within one business day. If it's urgent, say so next time and we'll move faster.
Your reviewers decide. The paperwork takes care of itself.